May 09 (NHK) - A glitch in Japan Airlines' passenger check-in system has affected more than 23,000 passengers.
JAL officials said the system for domestic flights began malfunctioning at around 6:50 a.m.
The trouble knocked out automated check-in machines and a service called Touch & Go that makes boarding easier for customers with mobile devices.
JAL said the cause of the trouble was its recently introduced J-Server system, one of whose two lines of servers went down.
Engineers managed to restore the system about 2 hours later by separating affected servers from the rest of the system.
JAL canceled 34 domestic flights and had delays. About 23,500 people were affected as of 8 p.m.
Delays are expected to continue throughout the night.
JAL says it will keep customers updated through its website.
Source: ANNnewsCH
